Outreach service

delivered by College Hall on behalf of Bracknell Forest Council

Information for Pupils, Parents, Carers and Other Professionals

Our Aim

We work with young people, their families and colleagues in schools and associated agencies to promote their educational and social inclusion.

We work in partnership with schools, parents, carers, agencies and the wider community to encourage all individuals to reach their full potential as learners and citizens. 

Who is Outreach for?

Outreach support is offered to pupils who, for whatever reason, are struggling to manage within a mainstream school environment. This includes those young people who present with challenging behaviour, those who are placing themselves at risk of permanent exclusion, those who need support with the social challenges of school, those who are vulnerable and anxious, and anything in between! The Outreach Service offers a tailor made package of support to the individual and is flexible to the young person and their environmental needs.

What is Outreach?

Outreach is designed to support students who are struggling to manage themselves appropriately in a range of settings including home and school. 

Outreach support raises self-awareness, examines what is going wrong, and focuses on new skill development whilst practising implementation of these skills.  It aims to help students maintain their school placements. There is a strong multi-agency approach and reintegration support is vital.

Referred pupils will have an identified Lead Professional from the Outreach Team. The Lead Professional then supports the pupil by completing a detailed assessment of their needs, working closely with school, home and external services, to build up a comprehensive Partnership Plan. This Partnership Plan will detail the type of intervention programme to be offered and include personalised targets and a criteria for success which the young person will be working towards. The young person will receive a minimum of six tailored therapeutic intervention sessions that could include, but is not limited to, sessions such as: 

  • Anger Management
  • Self-Esteem Building
  • Conflict Resolution
  • Relationships with peers and family
  • Organising self and making positive changes
  • Specialised domestic abuse support for young people

Once intervention has been completed the Lead Professional will complete a further assessment of the young person’s needs in order to measure progress and to assess the current presenting behaviour. The intervention is evaluated and concluded in a final review meeting with the parent, school and young person where the outcomes of the intervention are recognised and the young person is encouraged to continue with the positive changes they have made. Parents and young people are provided with a feedback form for the Outreach Service in order to continue to improve and enhance the service offered.

Outreach Support is flexible, and we do understand that circumstances and environments for young people are often changing, therefore we move with this. Intervention is led by the young person and is adaptable if required. Some young people will work with the Outreach Service for the minimum of 6 sessions, others will work for a much longer period, dependent upon the individual need. In the Outreach Team we pride ourselves on building up good working relationships with young people and their parents, which in turn leads to positive changes and a successful outcome.

Family Support

The Outreach Team includes a Family Worker who can work directly with parents and carers if this will assist the young person.  This support could include: 

  • Parenting skills
  • Family relationships
  • Coping with Stress and Anxiety
  • Managing Anger
  • Confidence building 

The Family Worker will create an action plan for support in collaboration with the family and involve other agencies if necessary.  

Working with other agencies

The Outreach Service is committed to a multi-agency approach and works in partnership with other local agencies such as:

  • Education Welfare Service
  • Education Psychology Service
  • Special Educational Needs Department
  • Children’s Social Care
  • Family and Adolescent Support Team
  • Family Intervention Team
  • Family Focus
  • Looked After Children Team
  • Youth Offending Service
  • Youth Service
  • Child & Adolescent Mental Health Services
  • School Nursing Service
  • Adviza Team

The support offered by the Outreach Service is offered non-judgementally.  All support is tailored to individual’s needs, following an assessment and therefore additional support that is not listed above can also be provided.  

The Outreach Service offers an impartial and confidential service however in the process of protecting children and young people from abuse, neglect or impairment of their health and development they have a duty of care to inform relevant services if any concerns are raised.

How do I access Outreach Support?

To refer a young person to the Pupil Referral Outreach Service, follow one of the following pathways: 

  • complete an Outreach referral form and send it directly to the Pupil Referral Outreach Service; or
  • complete a Common Assessment Framework (CAF) and send it to the CAF Coordinator for discussion at the Early Intervention Hub Group

The Outreach Team

Tracy Head Outreach Family Worker
Rebecca Sherwood Outreach Family Worker
Hannah Weeks Outreach Worker

Contact Us

For further information or referral advice please contact the Outreach Service using the details below.

The Outreach Service
College Hall
West Road
Off Old Wokingham Road 
RG40 3BT

Telephone: 0118 989 3378

Email: reception@collegehall.org.uk